Before making a booking, you can contact a buddy via the communication system of our platform.
Clicking on Message button under buddy avatar to start conversation

Yes. You don’t have to pay anything to us, xpath. However, take in mind that unless specified you have to pay for your own ticket, food, … depend on experiences

Buddies have 48 hours to accept or decline a booking request. If a buddy accepts your request, you have to check out to complete the request

After checking out, you will receive a notification via email of your confirmed reservation.

All of our transaction will be carried out as a standard via Stripe or Paypal.
For more information about stripe, please read here
For more information about paypal, please read here

You will not be charged for a booking until it is confirmed.

Upon receive your request, your buddy have to approve to validate your request.After your request have been approved, you can proceed to checkout.

The duration time indicated for each activity is an estimate and is at the discretion of the local. Sometimes tours run both over and under time. However, as a traveler you have the right to file a complaint if you are not satisfied with your experience or if it did not meet the description advertised. You may do this by sending us an email at contact@paulonia.tokyo

Up to 10 days before a booked experience is due to take place you can cancel your booking and we will refund 100% of the payment. If you cancel your booking within 10 days of the experience date or if you don’t show up at all, you are not eligible for a refund.

If a buddy cancels the booking or does not show up, the full amount of booking will be refunded to you.